Returns & Exchanges
At Free Shipping, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy on all unworn items with original tags. We simplify the process by providing pre-paid return labels so your shopping experience remains completely risk-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the return request process to ensure your shipping stays free.
Pack Your Items
Securely place the unworn garments with their original packaging and tags into a shipping box or mailer and attach the printed label.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing